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Privacy Policy for Wirral Woodwind

Introduction

Welcome to Wirral Woodwind. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website or contact me about music lessons. As a self-employed music teacher based in the United Kingdom, I am committed to protecting your privacy and complying with the UK GDPR and Data Protection Act 2018.

Data Controller

I, Alison Goulbourne, am the data controller for the personal information collected through this website. You can contact me at:

  • Email: aligoulbourne@icloud.com
  • Phone: 07834471917

Information I Collect

I collect personal information that you voluntarily provide when you:

  • Submit an inquiry form
  • Contact me via email or phone
  • Book a music lesson

The personal information I may collect includes:

  • Name
  • Email address
  • Phone number
  • Home address (if required for home lessons)
  • Age or date of birth (for tailoring lessons appropriately)
  • Musical experience and interests
  • Preferred lesson times and availability

Legal Basis for Processing

I process your personal information on the following legal bases:

  • Consent: When you provide your information through my website's contact form
  • Contractual necessity: When necessary to fulfill our agreement for music lessons
  • Legitimate interests: To respond to your inquiries and provide information about my services

How I Use Your Information

I use the information I collect solely to:

  • Respond to your inquiries about music lessons
  • Contact you regarding your interest in my services
  • Arrange and manage your music lessons
  • Provide relevant information about my music teaching services
  • Maintain appropriate records for my business

Data Retention

I will only keep your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

  • For active students: Throughout the period you receive lessons from me
  • For inquiries that don't result in lessons: Up to 12 months
  • For financial and tax records: As required by UK law (generally 6 years)

Your Rights Under the GDPR

Under the UK GDPR, you have the following rights:

  • Right to be informed: About how I use your personal data
  • Right of access: To request a copy of the personal data I hold about you
  • Right to rectification: To have inaccurate or incomplete data corrected
  • Right to erasure: To request deletion of your data in certain circumstances
  • Right to restrict processing: To request I limit how I use your data
  • Right to data portability: To request your data in a structured, commonly used, and machine-readable format
  • Right to object: To object to how I use your data in certain circumstances
  • Rights related to automated decision making: I do not use automated decision-making or profiling

To exercise any of these rights, please contact me using the details provided above. I will respond to your request within one month.

Data Security

As a small business, I take appropriate technical and organisational measures to protect your personal information. These include:

  • Secure storage of digital information
  • Password protection on devices and accounts
  • Limited access to personal information
  • Secure disposal of records when no longer needed

Information Sharing

I do not sell, trade, or transfer your personal information to third parties except in the following limited circumstances:

  • With your explicit consent
  • If required by law or legal process
  • To protect my legal rights or comply with legal obligations

Cookies and Tracking

My website may use cookies and similar technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some functionality.

The types of cookies used include:

  • Essential cookies: Required for the website to function
  • Analytical/performance cookies: To help me improve the website by collecting anonymous information

Children's Privacy

I may teach music to children, but my website is not specifically directed at children under 13. If I need to collect information about a child under 13, I will obtain parental consent first.

International Data Transfers

As a UK-based business, I primarily store and process your data within the UK. However, some tools and services I use may transfer data internationally. In such cases, I ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please check this page occasionally to ensure you're happy with any changes.

Complaints

If you have concerns about how I handle your personal data, please contact me directly first so I can address your concerns. If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 0303 123 1113 Website: www.ico.org.uk

Effective Date

This Privacy Policy was last updated on 13th April 2025.